The cards aren't distributed fairly!

Ah yes, the old discussion about card distribution. The cards are absolutely ALWAYS entirely random, whether your opponent is human or a com...

How does online play work?

To compete against other players online, you stake your own Credits. You can enter a game from a selection of six online rooms, each with di...

How can I swap all three cards at once?

Tap one card and pull it over the two remaining cards. Use the 'Instructions' button from within the Help menu to see an animation on how to...

How can I redeem a voucher code?

Easy: just click the "Shop" button on start screen of the app. There, choose "redeem voucher code". Please note that vou...

Can I use the Schnopsn voucher codes for Hosn Obe and vice versa?

No, the codes of the two games are not interchangeable; they are separate.

How do I deal cards?

On your turn as dealer, just tap the pulsating card stack in the bottom left corner.

Can I deactivate the Chat function?

The Chat function is activated by default, but you can deactivate it in the User Settings any time. If the chat function is deactivated, you...

Why are the cards wobbling sometimes?

When all your matchsticks have burnt down (all lives lost) but you are still in the game, this is called "swimming"--symbolised by...

Where can I get Credits for online play?

There are eight ways to get credits for online games:1.  After you've installed/started the app for the first time, you'll receive...

Which platforms are supported?

"Hosn Obe/Schwimmen/31-Online" is a mobile app available in the Apple App Store (iOS), Google Play Store (Android) and Huawei App Gallery (A...

The computer players are way too strong!

The rules the computer opponents work by (in training games or when a player leaves an online game early) are very simple. The AI doesn't ev...

Why do players get fewer lives (matchsticks) in rooms with lower stakes?

We can only offer the app for free because we finance the ongoing server and development costs by advertising at the end of a game. Credits ...

How does the computers' artificial intelligence work?

"Artificial intelligence" is actually an overstatement. The computer opponents simply checks the following conditions on each of their turns...

I won a game with 20 Credits in the pool, but my account only increased by 15 Credits!

The short answer is: math.The long answer: If you, for example, win a game with four other players in the 5 Credits room, you get the 15 Cre...

What happens if all players have the same amount of points?

Everyone loses; unless they're already swimming; in which case the cards are shuffled again.

The cards in the middle just got replaced. Why?

If none of the players exchanges a card during a whole round, the three cards in the middle get replaced with new ones.

How does the levels system work?

Your player Level is a value from 1 to 9999 and is directly related to the score points you made.The higher the score, the higher the Level....

How can I upload a profile photo?

In order to upload a custom profile photo the following is required:You need at least version 3.2 of the appYour level must be 50 or higher

What happens if I lose connection during an online game

If you lose your data connection to our servers, the screen will turn red and an error message will appear.While you’re disconnected, a comp...

How to transfer my account to a second/new device?

If you want to use your existing account on a new or second device, you can do the following: 1. On your old account enter the Profile ...

Why is my chat / username feature blocked?

Our servers detect If players send chat messages with offensive or insultulting content or if offensive playernames are entered. In these ca...

Can I login with my Facebook, Google or Apple account?

No - we do not offer any of these login methods anymore. If you want to use your existing player account on multiple devices, you can regist...

What is the meaning of the status light next to my Friends?

If you open up the Friend Scene or when starting private games, there is a status light next to your friends avatar. This light can have dif...

Can credits be transferred to a friend?

This is unfortunately not possible. Google and Apple do not allow the transfer of consumalbles (credits) between accounts.

How is the starting order determined?

Initially the starting player will be selected randomly. In any following round the starting player will be the next player (clockwise)...

I won a game, why did I not receive the winning credits?

In rare cases it could be that the winning credits are not shown when you return to the main menu. This is typically only a display issue - ...

Why was the feature to upload a custom profile photo blocked?

We do not accept political or religous profile images as well as screenshots taken from the app itself (eg. the knock-symbol). In those case...

Why is a game function blocked?

If players do the following, specific or all game features might get blocked:Team up with another player to increase the chances to win.Play...

What determines the daily challenge I have to complete?

The daily challenge is given randomly to each player.The room in which a challenge must be completed is determined based on the number of cr...

What is the time interval for daily challenges?

All players receive a randomly selected challenge and then have 24 hours to complete it. If the task is successfully completed within this t...

What are timeout strikes?

In order to provide a fluent gaming experience, players who constantly wait for the entire turntime to expire will be penalized by timeout s...

How do Private Games work?

There are two options to start a private game.Join an existing private game with a room code. 2. Send a game invittation to a player that is...

How do challenge tickets work?

If you think you won't be able to complete a daily challenge and will therefore lose your bonus level, you can complete the task with a tick...

Can I change the animation speed?

Currently it is not possible to change the speed of any animation within a game.

What does the rabbit and snail icon mean

The two icons indicate if a player is playing fast in online games or take a lot of time to take a turn.   With turntimes smaller ...