I've got enough Elos, but my profile doesn't show up in the Elo-Ranking.

To appear in the Elo ranking, a player must have played at least 30 Bummerls online, have over 1250 Elo points, have played at least one gam...

What is the Reliability score?

The Reliability score indicates how often a player drops out of a game; whether that's because they lose connection or leave the game on pur...

Can I deactivate the Chat function?

The Chat function is activated by default, but you can deactivate it in the User Settings (look underneath your profile photo) any time. If ...

Can I deactivate emoji?

Emoji are activated by default, but you can deactivate them in the User Settings any time. If emoji are deactivated, you cannot send or rece...

What happens if I don't play a card?

In every online match, after being idle (your turn, but no card played) for 20 seconds, a 10 second timer is displayed. When this timer has ...

My Credits, friends, and played games are gone, and my Elos are back to 1000!

First off: don't panic, we can fix that!If that happens, Schnopsn Online has accidentally created a new account for you. Again: don't worry,...

What happens when I report a player?

Reporting a player alerts us of black sheep who:- harass or insult other players- have inappropriate/offensive user names or profile images....

[Unsichtbar] Can I invite my opponent to a rematch?

You can invite your opponent to a rematch right after the end of a Bummerl. If they accept, a new Bummerl is started immediately.Although pl...

Where are my old ratings?

Old ratings automatically disappear after a certain time.

What happens after the computer takes over?

If a player stops responding for more than 45 seconds (disconnect or left the game), the computer takes over so that the player who is still...

What does a padlock in front of a player's name mean?

If two account display a streak of suspicious looking games against each other (like a row of schneiders where one always wins and one alway...

What are Credits and how can I get more?

Credits are the in-game currency.To challenge an opponent from the list or to play immediately against a random opponent you need one Credit...

How do the Levels systems work?

There are four different Levels systems.Every time you gain a Level, you are automatically awarded a certain number of Credits.TOURNAMENTSLe...

I lost connection and now I have fewer Elos, why?

We have to deduct Elos for disconnections, otherwise players could avoid Elo losses by simply leaving the game.Unfortunately, we have no way...

How do I transfer my account to a new device?

On your old device, set an email address and a password in the User Settings.On your new device, click on the Switch User button in the User...

What are voucher codes and how do I redeem them?

Redeeming voucher codes give you free Credits in Schnopsn. You can redeem them in the shopping trolley menu. Make sure you type them in exac...

Can I pass Credits on to friends?

Unfortunately, apart from inviting them, you cannot transfer Credits to friends who are already using Schnopsn. Likewise, it is not possible...

One of my friends is online, but I can't find them on the list!

Normally all online players should be visible. Possible reasons why that may not be the case:Connectivity problems between you and your frie...

Where did my ratings go?

If you have insulted other players in the ratings or flooded the app with 1-star ratings, we may have cleared your ratings.

Can I convert unused Credits back into cash?

No. App Store and Google Play don't permit this sort of transaction for any gaming apps.

How do I delete my account?

Click on the trash can symbol in the User Menu and type in the security code shown in the pop-up. Warning: deleting an account is permanent ...

Does my opponent lose points if they leave the game?

Yes, if their connection is lost, severed, or if they leave the game, they lose points -- unless they somehow manage to get back into the ga...

Why am I not showing up in a ranking?

To show up in any of the rankings EXCEPT the world ranking, you have to have played at least 10 games against 10 different opponents.

Can I play Schnopsn Online on the PC?

Schnopsn is now also available for PC and Mac from this URL: https://schnopsn.com/index.php/download/pc-versionSince we don't show ads or ha...