If players do the following, specific or all game features might get blocked:

• Team up with another player to increase the chances to win.
• Play with two phones in the same game and hence increase the chance to win against the remaining players.
• Upload inapropriate avater photos.
• Insult other players with chat messages.

In almost any of these cases the feature block will be permanent, if you are convinced that the block happend due to an error you can contact us via feedback.